If you are using Internet Explorer 5, you may experience errors when downloading pdfs. To ensure that you do not, simply:

1. Click on the "Tools" menu, and then click on "Internet Options".
2. On the "Advanced" tab, click to select the "Use HTTP 1.1 through proxy connections" check box.
3. Click OK.

If you require any further help or require technical support, please contact clientservices@webeventseurope.com or +44 (0)1423 529 300.